In November 2019, the HomeKeeper team attended Dreamforce, the annual Salesforce conference.
We joined 190,000+ attendees from all over the world, to learn about new innovations and tools that will help our HomeKeeper user organizations make an impact using Salesforce.
The HomeKeeper team has these takeaways and resources for our user organizations to help make your jobs easier and programs better.
A Unique Time for Nonprofits Using Salesforce
This was the first Dreamforce conference since Salesforce.org was integrated into Salesforce in April 2019. Many sessions spoke about the emerging Nonprofit Cloud solutions, including a roadmap session where presenters shared they are “extending the open source NPSP data model,” so stay tuned. A great way for NPSP users to stay informed is the Power of Us Hub community group.
Salesforce Nonprofit Cloud staff also affirmed, “we want to hear from nonprofits – please bombard us with your questions!” Consider this message when you receive a call from a Salesforce Account Executive, or submit a challenge to the Salesforce.org Impact Labs today. As HomeKeeper knows, small and medium organizations have unique challenges, and your voice could influence how Salesforce evolves for nonprofits.
Integrations, Partnership, and Apps, oh my!
With Salesforce partnerships from Apple, Microsoft, and Amazon Web Services, plus the Salesforce acquisition of Tableau (which HomeKeeper relies on), an organization using Salesforce can expect more opportunities with the technical solutions they choose to purchase and implement.
In a session on Salesforce apps recommended for nonprofits, UK-based Homeless Link shared their lessons learned when they used and customized pre-built solutions for business challenges. Their process is similar to the experience of a motivated HomeKeeper user organization..
Dreamforce is a Great Place to Meet
HomeKeeper always attends events to support Amplify, a nonprofit dedicated to empowering underrepresented voices in the Salesforce.org ecosystem. We were inspired by stories at the annual breakfast, and by the technical solution created by Amplify and partners, which raised nearly $6k at Dreamforce 2019!
We were delighted to meet with one of our power users, Blaine Cowart, Sr. Director of Homeowner Services at Dallas Area Habitat for Humanity, and the Coastal Cloud consulting team that led their HomeKeeper customizations. We look forward to sharing more about this exciting HomeKeeper implementation!
Learning has Never Been Easier with Trailhead GO!
Since 2014, Salesforce has hosted an interactive learning tool called Trailhead. As HomeKeeper has pointed out, Trailhead is a valuable free tool to strengthen your program and career. With the new Trailhead GO! app, you can learn Salesforce skills that reinforce your use of HomeKeeper from an iOS mobile device. HomeKeeper has recommended learning on Trailhead, whether you want to review Salesforce basics, or plan a program’s transition to Lightning.
Introducing Trailhead GO! Trailhead's first app exclusively for iOS and iPadOS. Download it from the Apple App store and skill up for the future on the go today! https://t.co/M3LaiLXuQc pic.twitter.com/Z9YtSkMNXX
— Trailhead (@trailhead) November 18, 2019
Access Dreamforce Content Anywhere
- Watch highlights from 2019 at https://www.salesforce.com/video or 2019 Dreamforce videos
- Check the Salesforce website for recordings of sessions you’re interested in; they’ll be up soon! You can also see the sessions from DF 2018, which has videos up now.
- HomeKeeper users can learn a lot by experiencing Dreamforce in person – save the date for 2020: November 9-12