Salesforce’s New Product: Nonprofit Cloud

When Salesforce announced Nonprofit Cloud (NPC) in March 2023, it did not come the fanfare typical of new Salesforce products. It was not showcased at Dreamforce, or any other major event, with the bells and whistles typical of a Salesforce headline or announcement. It came through a blog post by Lori Freeman, VP and GM

Become a 2024 GSN Member Today!

As you all know, HomeKeeper is a program of Grounded Solutions Network, a national nonprofit membership organization of community land trusts, local governments, nonprofit organizations, national networks, community development finance organizations, health advocacy organizations, and more. Our mission is to cultivate communities — equitable, inclusive, and rich in opportunity — by advancing affordable housing solutions

Finding the Right Technology Partner

Grounded Solutions Network’s Journey to Selecting a New Managed Service Provider Over the past few blog posts, we’ve provided guidance on Building Tech Skills to Use HomeKeeper, Accidental Admin resources, and User Adoption Tips. We thought this series would be helpful as there is a familiar story among non-profits, especially during times of transition, in which technology-related operations

Salesforce User Adoption Tips from Lizz Hellinga

In August 2023, HomeKeeper Consultant Cheryl Curry attended Lizz Hellinga’s presentation “Create Salesforce Adoption Success”, at the Salesforce Admin User Group in Boston, Massachusetts. This presentation provided timely reminders, and the latest best practices, on guiding users through Salesforce day-to-day. HomeKeeper Administrators and others can use these adoption techniques to empower staff daily to take

Wait…I’m an Admin! Now What?!

There are many people who end up in a Salesforce Administrator role without realizing it – that’s where the title ‘Accidental Admin’ comes from! Maybe you’re the most tech savvy person at your organization, maybe you’ve been managing an existing database. People from all backgrounds end up as an Admin, not just traditional ‘IT’ types.