Finding the Right Technology Partner

Grounded Solutions Network’s Journey to Selecting a New Managed Service Provider Over the past few blog posts, we’ve provided guidance on Building Tech Skills to Use HomeKeeper, Accidental Admin resources, and User Adoption Tips. We thought this series would be helpful as there is a familiar story among non-profits, especially during times of transition, in which technology-related operations

Salesforce User Adoption Tips from Lizz Hellinga

In August 2023, HomeKeeper Consultant Cheryl Curry attended Lizz Hellinga’s presentation “Create Salesforce Adoption Success”, at the Salesforce Admin User Group in Boston, Massachusetts. This presentation provided timely reminders, and the latest best practices, on guiding users through Salesforce day-to-day. HomeKeeper Administrators and others can use these adoption techniques to empower staff daily to take

Wait…I’m an Admin! Now What?!

There are many people who end up in a Salesforce Administrator role without realizing it – that’s where the title ‘Accidental Admin’ comes from! Maybe you’re the most tech savvy person at your organization, maybe you’ve been managing an existing database. People from all backgrounds end up as an Admin, not just traditional ‘IT’ types.

Welcome Kathryne!

Please welcome the newest HomeKeeper team member, Kathryne LeBell! Kathryne started in February as Grounded Solutions Network’s CRM Database Administrator. She will be overseeing all things Salesforce for GSN, making sure we are setting a strong example for our HomeKeeper community in how best to leverage the power of Salesforce to increase efficiency and maintain good,