Pursue Representation in Data: Why Custom Demographic Tracking?

The latest version of HomeKeeper allows agencies and programs the option to add custom values to the demographic fields Race, Ethnicity or Primary Language Spoken. This feature could help represent communities more authentically, and allows staff to prepare reports using local terms, while still including program data in HUD reporting and the HomeKeeper National Data Hub. Expanding

HomeKeeper Presents on “Leaders in Housing Counseling” Webinar

As part of NHRC’s webinar series “Leaders in Housing Counseling”, HomeKeeper Program Director Tiffany Eng presented on the importance of COVID-19 tracking and how it will prove helpful–for the sector as a whole–as we move through these unprecedented times. You can watch the presentation here. Tiffany also dug into this topic in her HomeKeeper blog

Work From Anywhere with Online Program Forms

In times of crisis, housing counselors and other housing professionals typically experience an increase in workload, as they broaden their role as affordable housing first responders. Even without an emergency to respond to, day to day application and intake management can be time consuming and tedious for busy staff. Online program forms can help. Why

Dreamforce 2019: HomeKeeper Users are in Good Company Using Salesforce

In November 2019, the HomeKeeper team attended Dreamforce, the annual Salesforce conference. We joined 190,000+ attendees from all over the world, to learn about new innovations and tools that will help our HomeKeeper user organizations make an impact using Salesforce. The HomeKeeper team has these takeaways and resources for our user organizations to help make your

Come hang out with us at Dreamforce!

              The HomeKeeper team will be attending Salesforce’s annual conference, Dreamforce, this November 19-22. We would love to catch  up with our users that are also attending or meet groups that are potentially interested in HomeKeeper. If you are interested in HomeKeeper or learning more about the resources Grounded Solutions

Forcelandia 2019: Attending Local Salesforce Events to Benefit HomeKeeper

In August 2019, Cheryl attended Forcelandia, a community-led Salesforce conference in Portland, OR that focuses on technical development solutions. She has attended Forcelandia each year since it began in 2014, and has previously presented and run workshops at the event. Cheryl attended sessions that reinforced best practices in planning of new features, technical design, and

HomeKeeper Data Published in a Working Paper on Shared Equity Homeownership

In case you missed it, the Lincoln Land Institute recently published a new working paper in partnership with  Grounded Solutions Network based on shared equity homeownership program data aggregated in our HomeKeeper National Data Hub. The paper, Tracking Growth and Evaluating Performance of Shared Equity Homeownership Programs During Housing Market Fluctuations is the largest and

Is HomeKeeper for You?

As we’ve noted in our previous blog post, choosing a new client or program management system requires thoughtful consideration.  If you’re wondering whether or not HomeKeeper will be a fit with your organization, review these ten questions with your program staff and assess your readiness to proceed. The more ‘yes’ answers, the more likely you

Looking for extra help? Ask us first.

Ready to do more with HomeKeeper or Salesforce? HomeKeeper provides users with an array of training and support services to help you be a successful HomeKeeper user. Through our Support Forum articles, ticketing system, and robust training calendar, you always have easy access to the resources you need. If you need more customized training or

Homeownership Programs and Housing Counseling: A Positive Partnership

Note: This post draws content from a recent E-learning webinar. View the full recording or download slides. The Case for Cultivating Strong Partnerships Effective partnerships form the backbone of program success. But what’s the best way for homeownership programs and housing counseling programs to partner in order to prepare and assist first-time homebuyers? This post takes