Digging for answers to simple questions about your program and pulling information together for a report can easily consume the better part of your day. Chances are, you’re already using paper files, several Excel spreadsheets, and maybe even a custom database to keep track of everything. But even the most organized systems can be cumbersome when information is stored multiple times in multiple places. Sound familiar?
Eager for a more integrated system, many program managers are transitioning to HomeKeeper, a web-based app built on the Salesforce.com platform by and for people managing affordable homeownership programs. HomeKeeper is a powerful tool designed to help you increase program transparency, improve operations, and maximize impact. According to Julie Brunner, Housing Manager at OPAL Community Land Trust, HomeKeeper has, “revolutionized the way we do business. We not only do things more efficiently, we do them better.”
Every organization is different, but Homekeeper member organizations share a few common characteristics. They are:
1. Seeking to Improve Efficiency
Program managers who have adopted HomeKeeper are relieved to have all of their program information in one place, which they can easily access online or from any mobile device. But they are also putting their data to work by automatically delegating tasks and sending routine emails, linking documents to property and homebuyer records, and seamlessly sharing information with colleagues. As a result, everyday tasks like subsidy tracking, compliance monitoring and resale coordination have never been easier.
Some of the most dedicated HomeKeeper members are not only serious about collecting accurate information, but they are also curious about what their data will reveal. Programs like Excel can help sort and store information, but its reporting capabilities are limited. HomeKeeper allows program staff quickly analyze program data, measure outcomes and impact, and make data-driven decisions when adjusting program policies and procedures.
3. Willing to Invest Resources
HomeKeeper organizations believe in investing in technology because ultimately, it saves them money by increasing productivity. That said, it’s ultimately the people that make the HomeKeeper adoption successful. Members have learned that a smooth transition to HomeKeeper requires support from their team and organizational leadership, and an internal champion who can dedicate the time to get up and running.
4. Ready to Embrace Change
Programs staff and their leadership are motivated to adopt HomeKeeper because they are tired of business as usual and open to improving the way they manage their programs and their data. They are excited about the possibilities that come with a robust data management system that adapts to their needs, not vice versa. Switching to a new data management system is never easy, but the payoff is well worth the effort since it allows program staff to spend more time with applicants and homeowners and less time digging through files.
If you can relate, but haven’t yet upgraded to HomeKeeper, now may be the time. Visit us at myhomekeeper.org to learn more and read what people are saying about HomeKeeper. We also invite you to contact us directly to setup a free evaluation of your current data management practices or to schedule an individual HomeKeeper demo.