{"id":4190,"date":"2018-02-07T01:06:25","date_gmt":"2018-02-07T01:06:25","guid":{"rendered":"http:\/\/myhomekeeper.org\/?p=4190"},"modified":"2020-09-25T20:15:20","modified_gmt":"2020-09-25T20:15:20","slug":"2017-homekeeper-recap-2018-roadmap","status":"publish","type":"post","link":"https:\/\/myhomekeeper.org\/2017-homekeeper-recap-2018-roadmap\/","title":{"rendered":"2017 HomeKeeper Recap and 2018 Roadmap"},"content":{"rendered":"<h2><span style=\"color: #000000;\">\u00a02017 HomeKeeper Program\u00a0Recap and 2018 Roadmap<\/span><\/h2>\n<h2><span style=\"color: #000000;\"><img decoding=\"async\" class=\"wp-image-3604 alignright\" src=\"http:\/\/myhomekeeper.org\/wp-content\/uploads\/2016\/10\/hk_logo_rebuild-300dpi-transp-1.png\" alt=\"hk_logo_rebuild-300dpi-transp\" width=\"301\" height=\"102\" srcset=\"https:\/\/myhomekeeper.org\/wp-content\/uploads\/2016\/10\/hk_logo_rebuild-300dpi-transp-1.png 5333w, https:\/\/myhomekeeper.org\/wp-content\/uploads\/2016\/10\/hk_logo_rebuild-300dpi-transp-1-300x101.png 300w, https:\/\/myhomekeeper.org\/wp-content\/uploads\/2016\/10\/hk_logo_rebuild-300dpi-transp-1-768x259.png 768w, https:\/\/myhomekeeper.org\/wp-content\/uploads\/2016\/10\/hk_logo_rebuild-300dpi-transp-1-1024x346.png 1024w\" sizes=\"(max-width: 301px) 100vw, 301px\" \/><\/span><\/h2>\n<p><img decoding=\"async\" class=\"wp-image-4300 size-medium alignright\" style=\"color: #000000;\" src=\"http:\/\/myhomekeeper.org\/wp-content\/uploads\/2018\/02\/Grounded_Solutions_Network_CMYK-300x138.png\" alt=\"\" width=\"300\" height=\"138\" \/><\/p>\n<p><span style=\"color: #000000;\">Since 2011, HomeKeeper has helped people like you manage your programs more efficiently and report on your impacts with ease.<\/span><\/p>\n<p><span style=\"color: #000000;\">Through the \u00a0years, we\u2019ve remained committed to our core belief that better data begets brighter insights, smarter decisions and bigger impacts.<\/span><\/p>\n<p><span style=\"color: #000000;\">And \u00a0we\u2019ve also learned that better systems means better service, stronger stewardship and of course, happier staff.<\/span><\/p>\n<p><span style=\"color: #000000;\">2017 was a year of change and expansion as we broadened our outreach. By serving a wider range of housing programs, we are able to both meet the demands of our growing user base and work towards long-term sustainability.<\/span><\/p>\n<p><span style=\"color: #000000;\">We\u2019re excited to share these program accomplishments and updates with you.<\/span><\/p>\n<h3><span style=\"color: #000000;\">HomeKeeper Community<\/span><\/h3>\n<ul>\n<li><span style=\"color: #000000;\"><em>Our HomeKeeper community continues to expand.<\/em> We welcomed 7 new organizations in 2017, and have a total of 65 user organizations currently.<\/span><\/li>\n<li><span style=\"color: #000000;\"><em>HomeKeeper users are sharing their stories.\u00a0<\/em> Two HomeKeeper users shared their Salesforce stories at Dreamforce, the international customer conference for Salesforce.<\/span>\n<ul>\n<li><a href=\"https:\/\/youtu.be\/I4NxfX23DBM\"> Habitat for Humanity Greater San Francisco shared how to utilize reports and dashboards to assess if your programs are working.<\/a><\/li>\n<li><a href=\"https:\/\/youtu.be\/xsd3tNeEhmU\">CHN Housing Partners explained how they leveraged Salesforce to streamline program operations and enhance their capacity to affect change.<\/a><\/li>\n<\/ul>\n<\/li>\n<li><span style=\"color: #000000;\">In addition, Grounded Solutions Network partnered with Habitat for Humanity International to help produce<\/span> <a href=\"https:\/\/www.habitat.org\/sites\/default\/files\/ShelterReport2017.pdf\">Habitat\u2019s 2017 Shelter Report<\/a>\u00a0<span style=\"color: #000000;\">on permanently affordable housing profiling HomeKeeper and one of our users, Habitat for Humanity Seattle-King County.<\/span><\/li>\n<li><span style=\"color: #000000;\">HomeKeeper was featured in the Grounded Solutions Network 2017 Impact Report:<\/span>\n<ul>\n<li><a href=\"https:\/\/issuu.com\/groundedsolutionsnetwork\/docs\/2017_impact_report_-_grounded_solut\/26\">Building a Data-Driven Sector <\/a> <span style=\"color: #000000;\">summarizes the history of HomeKeeper.<\/span><\/li>\n<li><a href=\"https:\/\/issuu.com\/groundedsolutionsnetwork\/docs\/2017_impact_report_-_grounded_solut\/30\">What Does the Data Mean Anyway?<\/a><span style=\"color: #000000;\">\u00a0shares some of the data from the HomeKeeper National Data Hub.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h3><span style=\"color: #000000;\">Product Development<\/span><\/h3>\n<ul>\n<li><span style=\"color: #000000;\">One of our most exciting new features is the ability to track classes and workshops as Group Sessions. Did you know you can now register individuals and track their attendance over time?<\/span><\/li>\n<li><span style=\"color: #000000;\">We made user-driven improvements to our housing counseling features based on feedback from our Early Adopter organizations.<\/span><\/li>\n<li><span style=\"color: #000000;\">We&#8217;ve begun the process of making HomeKeeper compatible with Lightning, the new Salesforce user interface, so you will be able can access the latest Salesforce features.<\/span><\/li>\n<li><span style=\"color: #000000;\">HomeKeeper developed a pathway for NeighborWorks reporting,\u00a0with Zach Wittrock, of One Roof Housing as a consultant, in coordination with users who report to NeighborWorks.<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #000000;\">The HomeKeeper National Data Hub<\/span><\/h3>\n<ul>\n<li><span style=\"color: #000000;\">In partnership with Vince Wang, Grounded Solutions Network&#8217;s Research Manager, we conducted an extensive review of the data aggregated in the National Data Hub in order to better assess the future research potential.\u00a0<\/span><\/li>\n<li><span style=\"color: #000000;\">The HomeKeeper model was featured in a publication by Deloitte Insights as\u00a0<a href=\"https:\/\/www2.deloitte.com\/insights\/us\/en\/topics\/social-impact\/monitoring-evaluation-learning-social-impact-measurement.html?id=dup-us-en:2sm:3tw:4dup_gl:5eng:6dup\">\u201cBright Spot\u201d in the field of social sector measurement<\/a><\/span><\/li>\n<li><span style=\"color: #000000;\">Have you seen your data in a Social Impact dashboard? Fifty-three organizations have contributed data to the HomeKeeper National Data Hub. Are you a HomeKeeper Hub contributor? If so, we\u2019ve continued to maintain and update your interactive Social Impact Report, which benchmarks your data against your peers. We also regularly update the <a href=\"http:\/\/myhomekeeper.org\/social-impact-dashboard\">Public Dashboard<\/a> so anyone can view aggregate data.<\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #000000;\">Support and Training<\/span><\/h3>\n<ul>\n<li><span style=\"color: #000000;\"><i><span style=\"font-weight: 400;\">We\u2019ve helped you build your HomeKeeper skills.<\/span><\/i><span style=\"font-weight: 400;\"> Have you joined us on one of our webinars lately? We\u2019ve hosted 31 this year, including our monthly New User Q&amp;A and Office Hours, and trainings on reporting for beginners or advanced users, mobile use, and Habitat cohorts. Couldn\u2019t attend? View the recordings and see what you missed.<\/span><\/span><\/li>\n<li><span style=\"color: #000000;\"><i><span style=\"font-weight: 400;\">You asked. We answered.<\/span><\/i><span style=\"font-weight: 400;\"> You submitted 13% more tickets in 2017 than 2016. We did our best to help you get the information or support you needed.<\/span><\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"color: #000000;\"><i><span style=\"font-weight: 400;\">Do you have the \u201cnew\u201d improved Support tab?<\/span><\/i><span style=\"font-weight: 400;\"> Your tab should say \u201cSupport &#8211; NEW!\u201d If not,\u00a0<\/span><\/span><a href=\"http:\/\/screencast.com\/t\/mUsF1X0oJ\"><span style=\"font-weight: 400;\">follow this video from 1.12 release notes<\/span><\/a>\u00a0<span style=\"color: #000000;\">to update it.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"color: #000000;\"><i><span style=\"font-weight: 400;\">In-person HomeKeeper training:<\/span><\/i><\/span> <a href=\"https:\/\/groundedsolutionsnetwork.swoogo.com\/intersections2018\"><span style=\"font-weight: 400;\">Join us in Pittsburgh at the Grounded Solutions conference<\/span><\/a><span style=\"font-weight: 400;\">. <span style=\"color: #000000;\">We plan to offer general and one-on-one in-person training.<\/span><\/span><\/li>\n<li><span style=\"color: #000000;\"><i><\/i><i><span style=\"font-weight: 400;\">We hear your feedback.<\/span><\/i><span style=\"font-weight: 400;\"> We\u2019ll continue to explore one login for support forum and your HomeKeeper.<\/span><\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #000000;\">Other 2017 Highlights<\/span><\/h3>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"color: #000000;\">In 2017, we bid<\/span> <a href=\"http:\/\/myhomekeeper.org\/news\/a-see-you-later\"><span style=\"font-weight: 400;\">farewell Liz<\/span><\/a><span style=\"font-weight: 400;\">\u00a0<span style=\"color: #000000;\">and we<\/span>\u00a0<\/span><a href=\"http:\/\/myhomekeeper.org\/news\/an-intro-from-cheryl-curry\"><span style=\"font-weight: 400;\">welcomed Cheryl\u00a0<\/span><\/a><span style=\"font-weight: 400; color: #000000;\">\u00a0to the HomeKeeper team.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">Tiffany visited HUD and the actual of Office of Housing Counseling, where she met with HUD staff and demonstrated HomeKeeper new housing counseling features. <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400; color: #000000;\">HomeKeeper and Grounded Solutions Network staff visited Habitat for Humanity Sonoma County to help them better <a style=\"color: #000000;\" href=\"https:\/\/www.youcaring.com\/victimsofwinecountryfires-979025\">support victims of fires in Wine County.<\/a><\/span><\/li>\n<\/ul>\n<h3><span style=\"color: #000000;\">2018 Roadmap<\/span><\/h3>\n<p><span style=\"color: #000000;\">In 2018, you can expect continued\u00a0support from us. We will be:<\/span><\/p>\n<ul>\n<li><span style=\"color: #000000;\"><em>Assisting you and connecting you with your peers<\/em>\u00a0to ensure you are supported and your program is successful. \u00a0 We will continue with office hours, webinars and email ticketing support, as more fully summarized in our <\/span><a href=\"http:\/\/myhomekeeper.org\/sign-up\/2018-training-support-schedule\">2018 Training and Support\u00a0Schedule<\/a>.<span style=\"color: #000000;\"> Remember, you can always contact us at Support@MyHomeKeeper.org, or sign into our support forums to log a ticket.<\/span><\/li>\n<li><span style=\"color: #000000;\"><em><i><span style=\"font-weight: 400;\">Growing the number of housing counseling organizations using HomeKeeper<\/span><\/i>.<\/em>\u00a0Now that our Early Adopter Program is wrapping up, we are ready to enroll more organizations.\u00a0 \u00a0Let us know if you or a counseling agency you work with is looking for a new housing counseling management system.<\/span><\/li>\n<li><span style=\"color: #000000;\"><em>Releasing HomeKeeper features. \u00a0<\/em>We will release another version of HomeKeeper with new features designed to improve your experience, and we&#8217;ll upgrade HomeKeeper so that it is compatible with Salesforce&#8217;s new Lightning design.<\/span><\/li>\n<li><span style=\"color: #000000;\"><em>Growing\u00a0our membership.<\/em> We hope to add at least 15 new members in 2018, and will continue to reach out to community land trusts, Habitat for Humanity affiliates, City inclusionary housing programs and housing counseling agencies.\u00a0Who do you know that might be able to benefit from HomeKeeper?<\/span><\/li>\n<li><span style=\"color: #000000;\"><em>Publishing new research.\u00a0<\/em>Grounded Solutions&#8217; Research Manager, Vince Wang, will be publishing a report this year based in part on the\u00a0data in the HomeKeeper National Data Hub.<\/span><\/li>\n<\/ul>\n<p><span style=\"color: #000000;\">Thank you for your continued support as a HomeKeeper user. Without your participation, dedication and commitment, the HomeKeeper program would not be possible! \u00a0 &#8211; Tiffany, Cheryl and Valerie<\/span><\/p>\n<p><img decoding=\"async\" class=\" wp-image-4301 aligncenter\" src=\"http:\/\/myhomekeeper.org\/wp-content\/uploads\/2018\/02\/Thank-you-2018-300x186.png\" alt=\"\" width=\"385\" height=\"239\" \/><\/p>\n","protected":false},"excerpt":{"rendered":"<p>\u00a02017 HomeKeeper Program\u00a0Recap and 2018 Roadmap Since 2011, HomeKeeper has helped people like you manage your programs more efficiently and report on your impacts with ease. Through the \u00a0years, we\u2019ve remained committed to our core belief that better data begets brighter insights, smarter decisions and bigger impacts. And \u00a0we\u2019ve also learned that better systems means<\/p>\n","protected":false},"author":5,"featured_media":3770,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"om_disable_all_campaigns":false,"_mi_skip_tracking":false,"wds_primary_category":0},"categories":[7,15],"tags":[30,26,22],"acf":[],"_links":{"self":[{"href":"https:\/\/myhomekeeper.org\/wp-json\/wp\/v2\/posts\/4190"}],"collection":[{"href":"https:\/\/myhomekeeper.org\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/myhomekeeper.org\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/myhomekeeper.org\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/myhomekeeper.org\/wp-json\/wp\/v2\/comments?post=4190"}],"version-history":[{"count":0,"href":"https:\/\/myhomekeeper.org\/wp-json\/wp\/v2\/posts\/4190\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/myhomekeeper.org\/wp-json\/wp\/v2\/media\/3770"}],"wp:attachment":[{"href":"https:\/\/myhomekeeper.org\/wp-json\/wp\/v2\/media?parent=4190"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/myhomekeeper.org\/wp-json\/wp\/v2\/categories?post=4190"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/myhomekeeper.org\/wp-json\/wp\/v2\/tags?post=4190"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}