Beginning February 1 2022, Salesforce will begin requiring customers to enable MFA to access Salesforce products. This includes Salesforce partner solutions, like your HomeKeeper app.
You may have seen the recent emails from Salesforce talking about Multi-Factor Authentication (MFA), but what is it exactly, and how will this affect your organization’s HomeKeeper?
Salesforce defines MFA as “a secure authentication method that requires users to prove their identity by supplying two or more pieces of evidence (or “factors”) when they log in.
MFA will make your data more secure, including data stored in your HomeKeeper app. HomeKeeper encourages all participating organizations to start planning for this 2022 change now, and where possible, begin implementing MFA using Salesforce tools.
The HomeKeeper team also expects the Salesforce MFA requirement to add a step when you grant Grounded Solutions Network support access if needed (using the Salesforce Grant Login Access feature). Thanks for your patience.
You can use several methods of identification in your chosen MFA solution, including the following recommendations from Salesforce:
- Salesforce Authenticator App
- Third Party Authenticator Apps, like Google Authenticator or Microsoft Authenticator
- A Security Key, a small physical device.
Are you ready to set up MFA for your org?
- Complete this Trailhead and watch the video on how to activate and roll out MFA (log in using your Salesforce to view the full article)
- Read the Admin Guide to MFA from Salesforce
Don’t want to set up MFA for your org? Learn about Single Sign-On using this Trailhead.