Effective Date: June 19, 2015, Revised April 19, 2018

HomeKeeper is a program of  Grounded Solutions Network.   You can visit the Grounded Solutions Network websites, http://www.groundedsolutions.org, http://www.affordableownership.org/, http://www.cltnetwork.org and http://myhomekeeper.org/, read about our services, check career opportunities, download certain files, etc., without giving us any personal information about yourself. The use of your information is subject to the Privacy Policy in effect at the time of use. The provisions contained herein supersede all previous notices or statements regarding our privacy practices with respect to this site.   References in this Privacy Policy to “Grounded Solutions Network” or “we,” “us” or “our” refer to Grounded Solutions Network.

Site Use Information
For purposes of determining “hit counts” and analyzing website trends, our server will track your IP address and the pages you access. We also may collect other non-personally identifiable information when you visit our website such as the type of browser you are using (e.g., Internet Explorer), the type of operating system you are using, (e.g., Windows ’98) and the domain name of your Internet service provider (e.g., America Online). We may use aggregated data (independent of any personal identifiers) for research and commercial purposes. This information includes what areas our users visit most frequently and what services they access most often. This information helps us develop a better site that is more useful and accessible to you.

Cookies
In order to identify you, we will occasionally use “cookies” or similar technologies. A cookie is a special text file that a website puts on your hard disk so that it can remember something about you later. Typically, a cookie records your preferences when using a particular site. You can set up your browser to inform you when cookies are set or to prevent cookies from being set, but users must agree to let cookies be saved for them to function. A website other than the one that set the cookie cannot read the cookie. We use cookies and similar technologies for a number of administrative purposes, for example, to store your preferences for certain kinds of information or to store a password so that you do not have to input it every time you visit our site. Most cookies last only through a single session, or visit (“session cookies”), but some that help us recognize you when you return to the site will remain for an extended period of time (“persistent cookies”). We use both types of cookies. You can set your browser to reject cookies, but some of the functions of our website may not work if you reject cookies.

Information We Collect and How We Use It
Grounded Solutions Network collects personally identifiable information (such as name and email address) from our users at several different points on our website, including the Membership and Webinar registration forms and the Contact Us form. This information is voluntarily entered by you.

We may use your personally identifiable information internally for general commercial purposes including, among other things, to conduct surveys and offer our own, our affiliates’ or third-party products and services that we think you may find of interest, but only Grounded Solutions Network, its affiliates and contractors involved in distributing the offers or providing the products or services will have access to your information. Affiliates and contractors will be required to use any information we provide them only for that intended purpose.

Grounded Solutions Network is the sole owner of the information collected on this website.

Registration
To access some parts of this website, receive eNewsletters and/or mailings (including publication hard copies), you must register on our website. During registration you are required to give contact information, such as your name, postal address, and email address. Grounded Solutions Network and its affiliates and contractors will use this information primarily to fulfill your service request, to respond to your inquiries, and to provide requested information on products and services. We also use this information to better understand our web visitor demographics in order to improve our website content and provide a more personalized online experience.

Special Offers and Updates
We will occasionally send you information on products, services, programs, and news items. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the “Choice/Opt-out” section below.

eNewsletters and Publication Mailings
If you wish to receive our eNewsletter(s) or publications featured on our website, we will use the personal information you provided to fulfill your request. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the “Choice/Opt-out” section below.

Customer Service
Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the products and services you requested, and to manage your account. We may communicate with you by email, telephone, or postal mail, in accordance with your wishes.

Choice/Opt-out
If you no longer wish to receive our newsletter, mailings, or promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication.

Access to Personally Identifiable Information
If your personally identifiable information changes, you may contact us to correct or update it via email at http://groundedsolutions.org/contact-us/.

Disclosure of Your Information
We do not sell, rent or trade your personal information or permit unaffiliated third parties to use it for their own marketing purposes. We may, however, disclose your non-public personal information as permitted or required by law.

We may disclose information about you to affiliated and unaffiliated third parties: (1) if you request or authorize it; (2) if the information is provided to help complete a transaction for you; (3) if the information is provided to comply with the law, applicable regulations, governmental and quasi-governmental requests, court orders or subpoenas, to enforce our Terms of Use or other agreements, or to protect our rights, property or safety or the rights, property or safety of our users or others (e.g., to a consumer reporting agency for fraud protection etc.); (4) if the information is provided to our agents, outside vendors or service providers to perform functions on our behalf (e.g., analyzing data, providing marketing assistance, providing customer service, providing administrative or other technology services, processing orders, etc.); or (5) as otherwise described in this Privacy Policy

Links to Other Sites

This website contains links to other sites that are not owned or controlled by Grounded Solutions Network. Please be aware that we, Grounded Solutions Network, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies only to information collected by this website.

Security
The security of your personal information is important to us. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard non-public personal information submitted to us, both during transmission and once we receive it.

When you enter sensitive information on our registration or other online forms, we encrypt that information using secure socket layer technology (SSL) with 128-bit encryption, and we maintain a valid and current certificate from a recognized Certification Authority.

No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its security.

You also play a role in protecting your information. Do not share your log-in information with anyone and advise us as soon as possible if it is lost or stolen. We will understand any action or transaction taken using your log-in information to be authorized by you.

We restrict access to non-public personal information about our customers to employees who need to know that information to provide products or services. We also educate all employees about the importance of confidentiality and customer privacy.

Protecting Children’s Privacy

This Site is not designed nor intended to be attractive to use by children under the age of 18 (“Minors”). We do not knowingly collect information from Minors. If you are under the age of 18, please do not submit any information to us.

Changes in this Privacy Statement
If we modify our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Contact Us
If you have any questions or suggestions regarding our privacy policy, please contact us at http://groundedsolutions.org/contact-us/.